Click the "Download Terms & Conditions" button below for a copy of the terms and conditions governing our subscription service. (Last updated September 18, 2023.)

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In a nutshell*, this is what it says:

• a subscription is for 12 months;

• for each subscription, we require a one-time $100 Repair and Loss Deposit, fully refundable when you stop using GroBikes and return your bike(s) to us in good condition;

• you can upsize your bike(s) at any time during the subscription term;

  • if you upsize, your subscription fee will be adjusted to reflect the larger bike;

  • if you upsize more than once in a 60 day period, we reserve the right to charge a $40 early restocking fee;

• beyond normal wear and tear (e.g. minor scuffs and scratches, etc.), you are responsible for damage to the bike;

  • tires destroyed by skidding is considered "damage", not normal wear and tear;

• you are responsible for replacing the bike at our cost if it is stolen;

• when not in use, the bike must be kept under cover (i.e. in a garage or shed);

• you are expected to clean the bike before returning it.

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Basically, we’d like you to treat the bike like it's your own, and return it to us in good shape.

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If you have any questions, check out our FAQs, or contact us by phone (647-692-4476) or email (support@grobikes.com) and we’ll be happy to help answer them.

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* This summary is for your convenience only. Please read the full terms & conditions before subscribing to GroBikes.